Quick Start

1. Create your account

Head to commify.ai/signup and sign up with your work email. You'll get a verification code by email — paste it in to confirm your account. New accounts include a free trial credit pack so you can test the full flow before subscribing.

2. Create a workspace

A workspace represents one Shopify store. From the dashboard, click Create Workspace, give it a name, and you'll land on the workspace setup screen.

If you manage multiple stores you can create multiple workspaces — each gets its own integrations, chatbot configuration, and team access.

3. Connect your Shopify store

1. On the workspace screen, click Connect Shopify.
2. Enter your store domain (e.g. yourstore.myshopify.com).
3. Approve the OAuth permissions on Shopify's screen — this grants Commify access to read products, orders, and customers.
4. Wait a moment while we sync your products. Larger catalogs (10,000+ products) can take a few minutes.

4. Build your chatbot

Open Chatbots in the sidebar and click Create Chatbot. Fill in:

• Name & welcome message — what customers see first.
• Instructions — your tone, brand rules, and any policies (e.g. "Never offer discounts above 15%").
• Knowledge base — paste FAQs, return policies, or any info the bot should know.

5. Connect a messaging channel

Go to Integrations and pick one or more channels: Facebook Messenger, Instagram DM, or WhatsApp. Each runs through Meta OAuth — see Meta Platforms for the per-channel setup.

6. Test the flow

Send a test message to your connected page or number. The bot should greet you, search products, and let you add to cart. Watch Conversations in the dashboard to see live messages.